Contact us
Email us via our online contact form
Customer Service
Contact our Customer Service Team via WhatsApp.
Lines are open Monday to Friday, from 8am to 6pm.
(Local rates apply from a landline)
ROI call (01) 9079762
UK customers, please select the relevant collection from the list below and call us using the number shown.
Alternatively, for all general enquiries please call 0345 155 9277.
Phone number
- Crochet Lace
- Disney Club My First Library
- Disney Cross Stitch
- Disney Mini Books
- Disney Mini Books premium
- Disney Paint by Numbers
- Peter Rabbit Cross Stitch
- Stitch Box
- The Dalek
- The Iconic Ford Falcon XB GT
- The Lancaster Bomber B.III
- Titanic
- U 96 U-boat
- Warhammer 40,000: Combat Patrol
- Warhammer Age of Sigmar: Spearhead
- Winnie the Pooh Embroidery
Please have your subscription number to hand, so we can assist you more quickly.
Postal address
Hachette Partworks
Unit 4, Pullman Business Park,
Pullman Way,
Ringwood,
BH24 1HD
UNITED STATES
Please contact us by filling out this online form.
AUSTRALIA
Phone: (02) 8378 7931
Email: [email protected]
Post: D&D Mailing Services
16 Elonera Road
Noble Park
VIC 3174
Alternatively, back issues can be ordered from your newsagent.
NEW ZEALAND
For back issues, ask your local magazine retailer or contact us via the following methods:
Phone: (09) 979 3018
Email: [email protected]
SOUTH AFRICA
Phone: 0027 10109 5300
Email: [email protected]
Post:
iDeliver Retail Solutions Pty Ltd
39 Price Road
Wychwood
Germiston
Johannesburg
1401
Alternatively, back issues can be ordered from your newsagent.
MALTA
Back issues are only available through your local newsagent.
HEAD OFFICE
Hachette Partworks Ltd
4th Floor, Jordan House
47 Brunswick Place
London N1 6EB
Please do not send subscription requests or enquires to head office, as customer accounts cannot be accessed. Instead, please use the contact methods listed at the top of this page.